How To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
If you are new to being a manager, you will often make mistakes. Accept that you are not always right and admit that to your team members. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Instead of building a sales team, you will be creating duplicates of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. A the team that has unique solutions to the same problem would function better. To effectively manage your sales team, you can use some styles. Each style should be used at its right time and place.
Consultative approach is one of the approaches you can use when faced with a challenge. Let the sales team members give their ideas on what you should do. Do will not be the one to give those directions on what to do. See what they have in mind concerning an account, a customer or a situation. You should understand how your team want to have their problems solved and how they want you to help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. If your predecessor was a directive manager, this will undoubtedly happen. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.